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International Party

 Help - Handling Calls

Assurance to Help
Description of Your Service
Deciding Time & Place
Wrap-up
Other Phone Tips

 

Assurance to Help - "Hello, I'm your teacher"

Do you want to study English? 英会話を勉強したいですか。
Eikaiwa o benkyo shitai desu ka?
Can you speak English? 英語が話せますか。
Eigo ga hanasemasuka?
I teach at my apartment/house. アパート/家で教えています。
Apato/ie de oshiete imasu.
What's your name? お名前は何ですか。
Onamae wa nan desu ka?
Have you lived overseas before? 海外に住んだことがありますか。
Kaigai ni sunda koto ga arimasu ka?
Why do you want to study English? どうして英語を勉強したいのですか?
Doushite eigo o benkyou shitai no desu ka?
Have you studied before? 以前、勉強したことがありますか?
Izen benkyo shita koto ga arimasu ka??
What language school(s) have you attended? どこの学校で勉強しましたか。
Doko no gako de benkyo shimashita ka?
Did you use a book in your last class? 前の授業では教科書を使いましたか。
Mae no jugyo de wa kyoukasho o tsukaimashita ka?
Do you remember what book you used before? この前の本の名前を覚えていますか。
Kono mae no hon no namae o oboete imasu ka?

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Description of Your Service - "I'm the best"

Explain how your system/schedule works

There's no registration fee 入会金はいりません。
Nyukaikin wa irimasen
You can select the same/different day/time each week. 毎週同じ/違う日にち/時間選べれます。
Maishu onaji/chigau hinichi/jikann eraberemasu
You can come one time and try a lesson to see if you like it 一回来て、好きかどうかチェック出来ます。
Ikkai kite, suki ka dou ka cheku dekimasu
The first lesson is/isn't free 最初の授業は無料/有料です。
Saisho no jugyo wa muryo/yuuryo desu
When you come the first time I'll check your level 最初の授業にレベルをチェックします。
Saisho no jugyo ni reberu o cheku shimasu
During the first lesson (after checking your level) we can decide your cirriculum 最初のレッスンでレベルをチェッックしてから、レッスン内容を決めます
Saisho no resun de reberu o cheku shite kara, reson naiyo o kimemasu
I am available to teach from 8AM to 9PM 8時から21時までおしえられます。
Hachi ji kara yoru ku-ji made oshieraremasu
You choose a set time each week 1週間ごとに時間を決められます
I-shukan goto ni jikan o kimeraremasu
We choose the next lessons time at the end of each lesson. 私たちは毎週の授業の後に私たちは次の授業の時間をきめます。
Watashitachi wa maishu no jugyo no ato ni watashitachi wa tsugi no jugyo no jikan o kimamasu
You can come as frequently as you wish 何回でも好きなだけ、レッスンを受けられます。
Nankai demo sukinadake resun o ukeraremasu
Explain the prices per lesson at your house and outside your house (if different)
A 1 hour lesson at my house is 3500 yen. 私の家では1時間3500円です。
Watashi no ie de wa ichi jikan no resun wa san zen go hyaku en desu
If I go outside the price goes up (depending on the travel time and location) 外へ行けば値段が上がります(場所と通勤によります)
Soto e ikeba nedan ga agarimasu. (basho to tsuukin ni yorimasu)
Would you like to try a lesson? 一回授業をやってみたいですか。
Ikkai jugyo o yatte mitai desu ka.

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Deciding Meeting Time & Place - "How's Tokyo Station ticket gate at 5PM?"

First, explain where you live and ask if they know how to get to you. Then, ask where they live so you can help calculate the best way for them to get to your area.

 

Explain where you'll meet them. The nearest station's ticket gate/bus stop is a common place.

My closest station is Kuroiso station 私の一番近い駅は黒磯駅です。
Watashi no ichiban chikai eki wa Kuroiso eki desu.
About when would you like to study? いつごろ勉強したいですか。
Itsu Goro benkyo shitai desu ka
I can teach you from 2 to 3 on Friday 金曜日の時から時に教えられます
Kinyobi no ni ji kara san ji ni oshieraremasu
What time is convenient for you? 何時がいいですか。
Nan ji ga ii desu ka
From when would you like to begin? いつごろ勉強を始めたいですか。
Itsu goro benkyo o hajimetai desu ka
It takes 5 minutes if you walk from Gotanda Station. 五反田駅から歩いて分かかります。
Gotanda eki kara 5 fun kakarimasu
It takes1 minute by bus/train from Yuurakucho Station. 有楽町駅からバース/電車で分かかります。
Yuurakucho kara basu/densha i-pun kakarimasu
Do you know Ueno Park? 上野公園を、知っていますか。
Ueno Koen o, shitte imasu ka.
It's near Ueno Park 上野公園の近くです。
Ueno Koen no chikaku desu
Do you have a car を持っていますか。
Kuruma o motte imasu ka
Parking near my house is free 家の近くの駐車所は無料です。
Ie no chikaku no chushajo wa muryou desu
There is/isn't any parking near my house 家の近くに駐車所はあります/ありません。
Ie no chikaku ni chushajo wa arimasu / arimasen
You can walk from the station から歩けます。
Eki kara arukemasu
Call when you arrive at 7-11 and I'll come to meet you. 7-11についたっら、電話をして下さい。すぐに迎えに行きます.
7-11 ni tuittara denwa shite kudasai. Sugu ni mukae ni ikimasu
Do you have a cellular phone? 携帯電話を持っていますか
Keitai denwa o motte imasu ka
Can I have your cellular phone number in case there's a problem meeting? 待ち合わせの問題の場合はあなたの携帯電話番号をもらってもいいですか。
Machiawase no mondai no bai wa anata no keitai denwa bango o morrate mo ii desu ka
What time does your work end/begin? 仕事は何時まで/からですか。
Shigoto wa nan ji made/kara desu ka
Please wait in front of 7-11 convenience store. 7-11 コンビニの前で待っていて下さい
7-11 conbini no mae de matte ite kudasai

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Wrap-up - "OK. See you then!"

You'll probably want to end the call at some point before it becomes a mini-lesson itself. Here are some of the ways you might try.

You don't have to bring anything to the first lesson 最初の授業には、何も必要ないです。
Saisho no Jugyo ni wa nanimo hitsuyou nai desu
Please bring a notebook to the first lesson 最初の授業にノートを持って来て下さい。
Saisho no Jugyo ni noto o motte kite kudasai
Recap
OK...so that's Utsunomiya Station's ticket gate at 2:30 on Friday August 19th. それでは8月の192時半。宇都宮駅の改札口で。
Sore de wa hachi gatsu no ju-ku nichi no 2 ji hann. Utsunomiya eki no kaisatsu guchi desu
Please give me a call if there are any changes. 何か変更があったら電話してください。
Nanika henko ga attara denwa shite kudasai
OK, see you then. それでは、よろしく
Sore de wa yoroshiku

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Other Phone Tips

Be friendly - tone of voice tells a lot.
If you answer the phone with a " Hello" or "Moshi moshi" , you may notice some confusion or hesitation in the callers voice as they may be waiting for a greeting closer to that of an language school. If you sense this, it's often helpful to say something like "Are you calling about English lessons?" This usually ends the students' fumbling for words.
Don't be pushy - try to be a teacher more than a salesperson (you'll get more students).

Need More Help? See:

Help - During the First Meeting/Lesson
Help - FAQ (frequently asked questions)

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