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 Help - Handling Calls

Assurance to Help
Description of Your Service
Deciding Time & Place
Wrap-up
Other Phone Tips

 

Assurance to Help - "Hello, I'm your teacher"

Do you want to study English? ่‹ฑไผš่ฉฑใ‚’ๅ‹‰ๅผทใ—ใŸใ„ใงใ™ใ‹ใ€‚
Eikaiwa o benkyo shitai desu ka?
Can you speak English? ่‹ฑ่ชžใŒ่ฉฑใ›ใพใ™ใ‹ใ€‚
Eigo ga hanasemasuka?
I teach at my apartment/house. ใ‚ขใƒ‘ใƒผใƒˆ๏ผๅฎถใงๆ•™ใˆใฆใ„ใพใ™ใ€‚
Apato/ie de oshiete imasu.
What's your name? ใŠๅๅ‰ใฏไฝ•ใงใ™ใ‹ใ€‚
Onamae wa nan desu ka?
Have you lived overseas before? ๆตทๅค–ใซไฝใ‚“ใ ใ“ใจใŒใ‚ใ‚Šใพใ™ใ‹ใ€‚
Kaigai ni sunda koto ga arimasu ka?
Why do you want to study English? ใฉใ†ใ—ใฆ่‹ฑ่ชžใ‚’ๅ‹‰ๅผทใ—ใŸใ„ใฎใงใ™ใ‹๏ผŸ
Doushite eigo o benkyou shitai no desu ka?
Have you studied before? ไปฅๅ‰ใ€ๅ‹‰ๅผทใ—ใŸใ“ใจใŒใ‚ใ‚Šใพใ™ใ‹๏ผŸ
Izen benkyo shita koto ga arimasu ka??
What language school(s) have you attended? ใฉใ“ใฎๅญฆๆ กใงๅ‹‰ๅผทใ—ใพใ—ใŸใ‹ใ€‚
Doko no gako de benkyo shimashita ka?
Did you use a book in your last class? ๅ‰ใฎๆŽˆๆฅญใงใฏๆ•™็ง‘ๆ›ธใ‚’ไฝฟใ„ใพใ—ใŸใ‹ใ€‚
Mae no jugyo de wa kyoukasho o tsukaimashita ka?
Do you remember what book you used before? ใ“ใฎๅ‰ใฎๆœฌใฎๅๅ‰ใ‚’่ฆšใˆใฆใ„ใพใ™ใ‹ใ€‚
Kono mae no hon no namae o oboete imasu ka?

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Description of Your Service - "I'm the best"

Explain how your system/schedule works

There's no registration fee ๅ…ฅไผš้‡‘ใฏใ„ใ‚Šใพใ›ใ‚“ใ€‚
Nyukaikin wa irimasen
You can select the same/different day/time each week. ๆฏŽ้€ฑๅŒใ˜๏ผ้•ใ†ๆ—ฅใซใก๏ผๆ™‚้–“้ธในใ‚Œใพใ™ใ€‚
Maishu onaji/chigau hinichi/jikann eraberemasu
You can come one time and try a lesson to see if you like it ไธ€ๅ›žๆฅใฆใ€ๅฅฝใใ‹ใฉใ†ใ‹ใƒใ‚งใƒƒใ‚ฏๅ‡บๆฅใพใ™ใ€‚
Ikkai kite, suki ka dou ka cheku dekimasu
The first lesson is/isn't free ๆœ€ๅˆใฎๆŽˆๆฅญใฏ็„กๆ–™๏ผๆœ‰ๆ–™ใงใ™ใ€‚
Saisho no jugyo wa muryo/yuuryo desu
When you come the first time I'll check your level ๆœ€ๅˆใฎๆŽˆๆฅญใซใƒฌใƒ™ใƒซใ‚’ใƒใ‚งใƒƒใ‚ฏใ—ใพใ™ใ€‚
Saisho no jugyo ni reberu o cheku shimasu
During the first lesson (after checking your level) we can decide your cirriculum ๆœ€ๅˆใฎใƒฌใƒƒใ‚นใƒณใงใƒฌใƒ™ใƒซใ‚’ใƒใ‚งใƒƒใƒƒใ‚ฏใ—ใฆใ‹ใ‚‰ใ€ใƒฌใƒƒใ‚นใƒณๅ†…ๅฎนใ‚’ๆฑบใ‚ใพใ™
Saisho no resun de reberu o cheku shite kara, reson naiyo o kimemasu
I am available to teach from 8AM to 9PM ๏ผ˜ๆ™‚ใ‹ใ‚‰๏ผ’๏ผ‘ๆ™‚ใพใงใŠใ—ใˆใ‚‰ใ‚Œใพใ™ใ€‚
Hachi ji kara yoru ku-ji made oshieraremasu
You choose a set time each week ๏ผ‘้€ฑ้–“ใ”ใจใซๆ™‚้–“ใ‚’ๆฑบใ‚ใ‚‰ใ‚Œใพใ™
I-shukan goto ni jikan o kimeraremasu
We choose the next lessons time at the end of each lesson. ็งใŸใกใฏๆฏŽ้€ฑใฎๆŽˆๆฅญใฎๅพŒใซ็งใŸใกใฏๆฌกใฎๆŽˆๆฅญใฎๆ™‚้–“ใ‚’ใใ‚ใพใ™ใ€‚
Watashitachi wa maishu no jugyo no ato ni watashitachi wa tsugi no jugyo no jikan o kimamasu
You can come as frequently as you wish ไฝ•ๅ›žใงใ‚‚ๅฅฝใใชใ ใ‘ใ€ใƒฌใƒƒใ‚นใƒณใ‚’ๅ—ใ‘ใ‚‰ใ‚Œใพใ™ใ€‚
Nankai demo sukinadake resun o ukeraremasu
Explain the prices per lesson at your house and outside your house (if different)
A 1 hour lesson at my house is 3500 yen. ็งใฎๅฎถใงใฏ๏ผ‘ๆ™‚้–“ใฏ3500ๅ††ใงใ™ใ€‚
Watashi no ie de wa ichi jikan no resun wa san zen go hyaku en desu
If I go outside the price goes up (depending on the travel time and location) ๅค–ใธ่กŒใ‘ใฐๅ€คๆฎตใŒไธŠใŒใ‚Šใพใ™๏ผˆๅ ดๆ‰€ใจ้€šๅ‹คใซใ‚ˆใ‚Šใพใ™๏ผ‰
Soto e ikeba nedan ga agarimasu. (basho to tsuukin ni yorimasu)
Would you like to try a lesson? ไธ€ๅ›žๆŽˆๆฅญใ‚’ใ‚„ใฃใฆใฟใŸใ„ใงใ™ใ‹ใ€‚
Ikkai jugyo o yatte mitai desu ka.

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Deciding Meeting Time & Place - "How's Tokyo Station ticket gate at 5PM?"

First, explain where you live and ask if they know how to get to you. Then, ask where they live so you can help calculate the best way for them to get to your area.

 

Explain where you'll meet them. The nearest station's ticket gate/bus stop is a common place.

My closest station is Kuroiso station ็งใฎไธ€็•ช่ฟ‘ใ„้ง…ใฏ้ป’็ฃฏ้ง…ใงใ™ใ€‚
Watashi no ichiban chikai eki wa Kuroiso eki desu.
About when would you like to study? ใ„ใคใ”ใ‚ๅ‹‰ๅผทใ—ใŸใ„ใงใ™ใ‹ใ€‚
Itsu Goro benkyo shitai desu ka
I can teach you from 2 to 3 on Friday ้‡‘ๆ›œๆ—ฅใฎ๏ผ’ๆ™‚ใ‹ใ‚‰๏ผ“ๆ™‚ใซๆ•™ใˆใ‚‰ใ‚Œใพใ™
Kinyobi no ni ji kara san ji ni oshieraremasu
What time is convenient for you? ไฝ•ๆ™‚ใŒใ„ใ„ใงใ™ใ‹ใ€‚
Nan ji ga ii desu ka
From when would you like to begin? ใ„ใคใ”ใ‚ๅ‹‰ๅผทใ‚’ๅง‹ใ‚ใŸใ„ใงใ™ใ‹ใ€‚
Itsu goro benkyo o hajimetai desu ka
It takes 5 minutes if you walk from Gotanda Station. ไบ”ๅ็”ฐ้ง…ใ‹ใ‚‰ๆญฉใ„ใฆ๏ผ•ๅˆ†ใ‹ใ‹ใ‚Šใพใ™ใ€‚
Gotanda eki kara 5 fun kakarimasu
It takes1 minute by bus/train from Yuurakucho Station. ๆœ‰ๆฅฝ็”บ้ง…ใ‹ใ‚‰ใƒใƒผใ‚น๏ผ้›ป่ปŠใง๏ผ‘ๅˆ†ใ‹ใ‹ใ‚Šใพใ™ใ€‚
Yuurakucho kara basu/densha i-pun kakarimasu
Do you know Ueno Park? ไธŠ้‡Žๅ…ฌๅœ’ใ‚’ใ€็Ÿฅใฃใฆใ„ใพใ™ใ‹ใ€‚
Ueno Koen o, shitte imasu ka.
It's near Ueno Park ไธŠ้‡Žๅ…ฌๅœ’ใฎ่ฟ‘ใใงใ™ใ€‚
Ueno Koen no chikaku desu
Do you have a car ่ปŠใ‚’ๆŒใฃใฆใ„ใพใ™ใ‹ใ€‚
Kuruma o motte imasu ka
Parking near my house is free ๅฎถใฎ่ฟ‘ใใฎ้ง่ปŠๆ‰€ใฏ็„กๆ–™ใงใ™ใ€‚
Ie no chikaku no chushajo wa muryou desu
There is/isn't any parking near my house ๅฎถใฎ่ฟ‘ใใซ้ง่ปŠๆ‰€ใฏใ‚ใ‚Šใพใ™๏ผใ‚ใ‚Šใพใ›ใ‚“ใ€‚
Ie no chikaku ni chushajo wa arimasu / arimasen
You can walk from the station ้ง…ใ‹ใ‚‰ๆญฉใ‘ใพใ™ใ€‚
Eki kara arukemasu
Call when you arrive at 7-11 and I'll come to meet you. 7-11ใซใคใ„ใŸใฃใ‚‰ใ€้›ป่ฉฑใ‚’ใ—ใฆไธ‹ใ•ใ„ใ€‚ใ™ใใซ่ฟŽใˆใซ่กŒใใพใ™.
7-11 ni tuittara denwa shite kudasai. Sugu ni mukae ni ikimasu
Do you have a cellular phone? ๆบๅธฏ้›ป่ฉฑใ‚’ๆŒใฃใฆใ„ใพใ™ใ‹
Keitai denwa o motte imasu ka
Can I have your cellular phone number in case there's a problem meeting? ๅพ…ใกๅˆใ‚ใ›ใฎๅ•้กŒใฎๅ ดๅˆใฏใ‚ใชใŸใฎๆบๅธฏ้›ป่ฉฑ็•ชๅทใ‚’ใ‚‚ใ‚‰ใฃใฆใ‚‚ใ„ใ„ใงใ™ใ‹ใ€‚
Machiawase no mondai no bai wa anata no keitai denwa bango o morrate mo ii desu ka
What time does your work end/begin? ไป•ไบ‹ใฏไฝ•ๆ™‚ใพใง๏ผใ‹ใ‚‰ใงใ™ใ‹ใ€‚
Shigoto wa nan ji made/kara desu ka
Please wait in front of 7-11 convenience store. 7-11 ใ‚ณใƒณใƒ“ใƒ‹ใฎๅ‰ใงๅพ…ใฃใฆใ„ใฆไธ‹ใ•ใ„
7-11 conbini no mae de matte ite kudasai

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Wrap-up - "OK. See you then!"

You'll probably want to end the call at some point before it becomes a mini-lesson itself. Here are some of the ways you might try.

You don't have to bring anything to the first lesson ๆœ€ๅˆใฎๆŽˆๆฅญใซใฏใ€ไฝ•ใ‚‚ๅฟ…่ฆใชใ„ใงใ™ใ€‚
Saisho no Jugyo ni wa nanimo hitsuyou nai desu
Please bring a notebook to the first lesson ๆœ€ๅˆใฎๆŽˆๆฅญใซใƒŽใƒผใƒˆใ‚’ๆŒใฃใฆๆฅใฆไธ‹ใ•ใ„ใ€‚
Saisho no Jugyo ni noto o motte kite kudasai
Recap
OK...so that's Utsunomiya Station's ticket gate at 2:30 on Friday August 19th. ใใ‚Œใงใฏ8ๆœˆใฎ19ๆ—ฅ2ๆ™‚ๅŠใ€‚ๅฎ‡้ƒฝๅฎฎ้ง…ใฎๆ”นๆœญๅฃใงใ€‚
Sore de wa hachi gatsu no ju-ku nichi no 2 ji hann. Utsunomiya eki no kaisatsu guchi desu
Please give me a call if there are any changes. ไฝ•ใ‹ๅค‰ๆ›ดใŒใ‚ใฃใŸใ‚‰้›ป่ฉฑใ—ใฆใใ ใ•ใ„ใ€‚
Nanika henko ga attara denwa shite kudasai
OK, see you then. ใใ‚Œใงใฏใ€ใ‚ˆใ‚ใ—ใ
Sore de wa yoroshiku

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Other Phone Tips

Be friendly - tone of voice tells a lot.
If you answer the phone with a " Hello" or "Moshi moshi" , you may notice some confusion or hesitation in the callers voice as they may be waiting for a greeting closer to that of an language school. If you sense this, it's often helpful to say something like "Are you calling about English lessons?" This usually ends the students' fumbling for words.
Don't be pushy - try to be a teacher more than a salesperson (you'll get more students).

Need More Help? See:

Help - During the First Meeting/Lesson
Help - FAQ (frequently asked questions)

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